Help FAQ

Frequently Asked Questions
I want to put a Christmas tree on the lawn out front. Does Classy Christmas Trees sell outdoor artificial trees?
Classy Christmas Trees.com products are all intended for inside or sheltered locations. Our products are not intended for use in outdoor, unsheltered conditions.

My lights are not working, what do I do?
Visit our Light Repair Page

My tree has a defect, what do I do?
Visit our Warranty Page

What is the difference between PVC and PE branch tips?
There are two types of branch tips. The industry's standard material used in tree tips is PVC (polyvinyl-chloride). The newest type of branch tip is the "PE" tip (polyvinyl-extruded) or "molded tips". "PE" tipped trees are the most realistic looking trees on the market.

What is the benefit of hinged branches?
All of our trees feature branches with hinged construction for ease in set up. Hinges offer the easiest and simplest procedure to set up your artificial Christmas tree. Each tree branches is fastened to the center pole (trunk) with a hinge so they simply unfold naturally. Inferior products have branches that you have to plug into the pole. A hinged tree is much easier to set up so no need to search for the missing 'D' branch or the 'yellow tipped' branch. Hinged construction also means there are no branch sockets that tend to break and wear out.